About Us

Our mission as a care business

Mission Statement

To support older people in a residential environment, to live their lives the way they wish. We understand the importance of personal preference and aim to always respond to our residents in a manner which makes each and all of them feel valued and respected as individuals.

Vision Statement

We aspire to be recognised by our inspecting body, the Care Quality Commission, as an outstanding service.

Values

Always caring and compassionate

  • Treat each resident with dignity, as we would treat our own family

  • Support people’s choices and decisions

  • Connect and empathise with people

Listening and responding

  • Provide an opportunity for honest feedback

  • Ensure all views are heard, respected and responded to

Supporting and developing staff

  • Build on individual skills and experience

  • Promote effective communication and positive team working

  • Ensure all staff are trained and competent to carry out their role

Embracing positive relationships

  • Promote an ‘open door’ ethos

  • Be welcoming and inclusive of families and friends

  • Create and maintain positive links with Health and Social Care Professionals

  • Support and develop links with the community

The History of Walton Heath Manor

The property began life in 1917 when it was built for Sir Harry Greer MP, former MP for Clapham and Wells. He later became chairman of Baird Television, which began making pioneering television transmissions from its Crystal Palace studios in 1934, with the broadcast images seen several miles away.

The next owner was financier Sir Henry Strakosch, who was credited with saving his close friend Sir Winston Churchill from bankruptcy. Sir Winston was a regular house guest at Walton Heath Manor up until Sir Henry died in 1943. Apparently his drinking habits were abhorred by Sir Henry’s wife, so much so that she contested the bequest of £20,000 to Sir Winston in her husband’s will. 

In 1990, Walton Heath Manor was fully restored and sympathetically refurbished, retaining architectural features including large, open fireplaces, beamed ceilings, stained glass windows and oak panelling.

Owners of Walton Heath Manor

The care home is owned by Hamilton House Medical, a specialist in residential care for the elderly. David Edmondson, the company’s managing director, takes a close interest in the home and the way it is run and visits on a weekly basis.

His active involvement means that he knows every member of our staff and he also seeks to meet and get to know every resident and their family.

Download Brochure

Download our brochure in PDF form to discover why Walton Heath Manor is a beautiful place to call home. Inside, you will learn more about the history of our 1917 country house—which once hosted Sir Winston Churchill—and how we provide a haven of great warmth and character. The brochure details everything you need to know about our private en-suite rooms, our dedicated 24-hour care, and a wonderful glimpse into the relaxing and secure environment we offer.

  • 'An elderly friend spends respite time at Walton Heath occasionally and the staff and care are second to none. Always welcoming and pleased to see her and the camaraderie between the staff on duty is a delight to see... '

    —Sheila White (Google Reviews)

  • ‘Our in house training is excellent and this keeps us up to date. Matron and Chloe have helped me and others with our Diplomas. I couldn’t have done it without them. I now have a Level 3 Diploma and have been promoted to Team Leader. I am very proud of myself ’.

    Tracie

  • ‘Walton Heath Manor is an inspiring place to work. It is like a family. My Dad was cared for here at the end of his life and we could not have asked for more’.

    Sarah

  • ‘I have worked at Walton Heath Manor for 30 years and still enjoy it. We have an amazing team and amazing residents. We enjoy garden parties, fund raisers and days out.’

    Louise

  • ‘Walton Heath Manor is an amazing place! My mum has been a resident for over 6 years and always been happy and well cared for. The staff are outstanding ad great leadership ensures continuity and confidence. Topped off by beautiful surroundings and numerous activities. I couldn’t wish for a better place for my mum’.

    Sally

  • Thank you Matron and everyone at WHM for looking after my Dad, my sister and I with such care and empathy. We will never forget the kindness and support you gave us. You have created a wonderful home and we will miss our WHM extended family.’

    Carol

  • 'My mother was there; Wonderful place, Good Food, nice surroundings, excellent care, warm welcome, qualified staff. I want to reserve a place for when I need a home like this'.

    —Simon Dodge (Google Reviews)